If you wish to make any changes or cancel your order, you must contact us using the contact form, clicking here . Please note, however, that we are unable to guarantee that your order will be fulfilled, as it will always require manual verification and in a way that does not compromise our logistics.
If the order has already started the shipping process, it is no longer possible to make changes or even cancel it.
If the desired change is no longer possible, you can refuse delivery of the order or, alternatively, accept it and, without opening the packaging of the items, go to a store to make the exchange or return.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article